Care PathwayTOC Completion
P1Model performance

Circle of Care Model Performance

Are we engaging the right members and keeping them connected to care?

Reporting period

Last 30 days

Filters
Now

Current COC Population

Who is in the model right now, and where do they stand?

COC panel

11,017

+182 this month

Critical risk

1,204

11% of panel

High risk

3,480

32% of panel

Care pathway

7,940

72% eligible

TOC pathway

258

2% eligible

Care Pathway Waterfall — All Regions

Current period · Blue line = target
100%
7,940
Care Pathway Eligible Members
78%
6,210
Attempted (Outreach)
78%
4,860
Reached Family Members
78%
3,810
FM with NP Visit Scheduled
85%
3,240
FM with NP Visit Completed

Care Pathway Calculation

All Regions
Care pathway stage% of prior% of firstMembersTarget
Care Pathway Eligible Members—100%7,940—
Attempted (Outreach)78%78%6,21090%
Reached Family Members78%61%4,86082%
FM with NP Visit Scheduled78%48%3,81080%
FM with NP Visit Completed85%41%3,24085%
FM Engaged in Pathway77%31%2,48078%

Region by Region Comparison

Conversion rates by stage · % first, members in parentheses
RegionEligibleAttemptedReachedNP Visit ScheduledNP Visit CompletedEngaged in Pathway
Northeast2,62081%(2,111)81%(1,701)81%(1,372)85%(1,166)79%(918)
Southeast2,14475%(1,615)75%(1,215)75%(914)85%(778)73%(570)
Midwest1,74778%(1,366)78%(1,069)78%(838)85%(713)77%(546)
West1,42978%(1,118)78%(875)78%(686)85%(583)77%(446)

Care Pathway Waterfall Metric Definitions

Source systems per definition sheet
MetricDefinitionSupporting system
Care Pathway Eligible MembersUnique count of family members identified for care pathwayCinqDB
Attempted (Outreach)Unique count of family members that have had one or more outreach attemptMedent & CINQIQ
Reached Family MembersUnique count of family members successfully reached by any method at least one timeMedent & CINQIQ
FM with NP Visit ScheduledUnique count of FMs with NP visit scheduled since Jan 1, 2026 to current date and looking ahead 30 daysMedent
FM with NP Visit CompletedUnique count of FMs with NP visit completed since Jan 1, 2026 (any visit type)Medent
FM Engaged in PathwayUnique count of FMs enrolled in care journey with minimum 2 visits with a clinical team member (RN or NP), one within the last 30 daysMedent

Cohort Health & Tenure

Current panel composition

182

New

41

Re-entered

Exited

96

74%

71 members

Attrition

26%

25 members

Deceased

1,440
13%
< 30 days
3,210
29%
1–3 months
2,880
26%
4–6 months
3,487
32%
7+ months